Our Policies

• The video must clearly show the full package being opened and the product from all angles.
• If any major damage is visible in the unboxing video, we will take immediate action to resolve the issue.
• Returns or replacements will not be accepted without a proper unboxing video.

• If damage is caused due to use and the unboxing video shows the product was intact, a replacement may be provided at our discretion.
• Minor variations in color, texture, or appearance are not eligible for return.
• Used or worn shoes are strictly not eligible for return under any circumstances.

• If the courier is intentionally skipped or rejected by the customer, the order will be considered void and no replacement or refund will be provided.
• Once the order is handed over to the courier service, any delay in delivery is beyond our control, and we shall not be held responsible for such delays.

If you have any questions or concerns regarding your order or our return policy, feel free to contact our support team. We're always here to help!